Orders shipped via Standard Shipping will be shipped via the US Postal Service, FedEx Ground, UPS Ground Delivery or a combination of these services. Please order by phone if you require a specific shipping carrier. For in-stock items delivered within the continental United States, you should expect to receive your order within the estimated time frames (listed as Business Days) defined below. If your order contains multiple items, it may ship from different warehouses and arrive on different dates. For out of stock items, we will notify you within a week if we cannot ship your item. You will receive an e-mail confirmation notifying you once your order is shipped.
Due to differences in shipping methods from our distribution centers, we may be unable to deliver packages to a PO BOX. Please provide a physical address as well as your PO Box. We do not ship to APO addresses. We apologize for the inconvenience.
Shipping Rates and Estimated Delivery Times
You can choose from a variety of shipping options for your order. Shipping costs are based on the shipping service level you choose.
|Standard Shipping||2nd Day Air Shipping||Next Day Air Shipping|
|Shipping Rates||$6.95 or free¹ w/$49 purchase||Calculated online||Calculated online|
|Order Processing ²||1-2 days||same day||same day|
|Shipping Time ³||2-7 days||2 days||1 day|
|Overall Delivery Time (Business Days)||3-8 days||2 days||1 day|
These estimates are based on our most common orders. The times listed above are in business days (Monday through Friday, excluding federal holidays).
- 1) Some items or locations may not qualify for free shipping.
- All shipments made to Hawaii or Alaska do not qualify for free shipping and can only be shipped via expedited shipping. The shipping fee is applied at checkout. Certain items may be ineligible for our Free Shipping Program or discounted shipping promotions. Items that do not qualify will be identified on the specific product’s page. For bulk, discounted purchases, please contact us for freight quotes.
- 2) Order Processing Deadlines
- For standard and expedited shipping, orders received before 1 PM Eastern Time Monday through Friday (except holidays) will be processed the same day. Orders received after 1 PM will be processed the next business day. Our transportation partners do not process orders on the weekend. Therefore, if you place an order after 1 PM on Friday your order will be processed the following Monday. For out of stock items, we will notify you if we cannot ship your item within one week.
- 3) Weekend Delivery
- Expedited orders shipped via Next-Day or 2nd-Day Air are delivered Monday through Friday only. Guaranteed delivery is not available on the weekend or federal holidays.
- 4) Peak Season Disclaimer
- The guarantee for all US air services and UPS 3 Day Select is suspended for shipments picked up on the Friday after Thanksgiving, Dec. 19, 22, 23, and 24th.
- 5) Other
- Delays that UPS cannot control (e.g., weather) may impact your delivery date and are not refundable.
Holiday Shipping Cutoffs
Holidays are especially difficult for shipping companies. For Christmas eve, Christmas day, New Years eve, and New Years day, there will be no pick-ups. All items ordered after 1 PM December 23rd will be shipped no earlier than December 26th, and items ordered after 1 PM December 30th will be shipped no earlier than January 2nd. The following are cut-off times for Christmas delivery:
- Last day for standard shipping delivery by Christmas - December 15th
- Last day for expedited shipping delivery by Christmas - December 18th
Risk of Loss: All items purchased from Protective Bedding Store are made pursuant to a shipment contract with our carriers. This means that the risk of loss and title for such items pass to you upon our delivery of your order to the carrier.